Common Questions About OnePointCity
What is OnePointCity?
OnePointCity is an Internet-based transaction management system. For first mortgage, equity and refinancing loans, OnePointCity offers one-stop shopping with a full range of traditional and alternative settlement services from the industry's best-in-class providers.
What settlement services can I order through OnePointCity?
Here are just a few of the services we currently offer:
- Credit Reports
- Flood Zone Determinations
- Automated Valuations (AVMs)
- Broker Price Opinions (BPOs)
- Full Appraisals
- Property Reports
- Title Reports
- Lien Products
- Closing Services
- Default Solutions
To learn more call (866) 764-6855 and select option 4, or email sales@onepointcity.com. We continually research new providers in order to identify additional services that meet OnePointCity's high standards of quality.
Do I need to purchase software?
No. OnePointCity is Internet-based, so all you need is an Internet connection and a web browser.
How much training will my staff need?
With OnePointCity's intuitive navigation, drop-down menus and simple icons, you and your staff will learn to use our platform in just a few minutes.
What's the underlying technology?
OnePointCity is web-based, powered by the latest Lotus Domino technology. Our 128-bit SSL encryption provides a secure platform with XML strategy for the exchange of information.
How long will it take to get OnePointCity up and running in my office?
We can usually have your OnePointCity connection operational in less than two hours. If your organization requires customized integration, the process may take longer, but we will make it a priority to complete the connection as rapidly as possible.
Will we have ONE number to call for customer service?
Yes. You and your staff will be able to use a single toll-free number for all your product service needs. OnePointCity makes service simple.
Will OnePointCity make it easier for me to estimate and project settlement costs?
Yes. OnePointCity's pricing is simple and straightforward.
How long has OnePointCity been in operation?
OnePointCity, formerly called TitleLink, was the first independent online transaction management system, and has been in continuous operation for over 15 years.
How do I set up an account with OnePointCity?
To set up an account with OnePointCity, just give us a call at 1-866-764-6855 and select option 4, or e-mail us at sales@OnePointCity.com.
